Paid Vacancy: Helpline and Information Officer

Paid Vacancy: Helpline and Information Officer

The Sickle Cell Society are looking for two new Helpline and Information Officers to work in partnership with people living with sickle cell, their families and carers, to provide independent advice, information and support.

Post: Helpline and Information Officer
Base: Flexible, at home initially and at Sickle Cell Society Office, 54 Station Road, London NW10 4UA
Accountable to: Communications and Social Media Officer
Working Hours: This is a job share covering the Helpline Service (Monday to Friday, 10am-5pm). There are two different contracts available, which together will cover the Helpline hours as well as overlapping hours to enable the two officers to better work together. One role will take a lead in the job share.

Role 1: Helpline and Information Officer Lead
Working Hours: 21 hours per week flexible working
Salary: £14,100 (£23,500 pa pro rata)

Role 2: Helpline and Information Officer General
Working Hours: 21 hours per week flexible working
Salary: £14,100 (£23,500 pa pro rata)

Job Purpose

To work in partnership with people living with Sickle Cell Disorder (SCD), their families and carers, to provide independent advice, information and support for them and to represent their interest in obtaining the health and social care services together with any benefits they may need and to which they are entitled.

About the Sickle Cell Society:

The Sickle Cell Society is the only national charity in the UK that supports and represents people affected by a sickle cell disorder to improve their overall quality of life. Our aim is to support those living with sickle cell, empowering them to achieve their full potential.

To Apply

Please read our Job Description and Person Specification and complete our Application Form before the closing date stating clearly if you wish to apply for Role 1 (Helpline Lead) or Role 2 (Helpline General).

Please note that we do not accept CVs and all applicants must reside in the UK.

Please send the completed Application Form to miriam.williams@sicklecellsociety.org

Closing date for applications: 21st April 2022

Interview date by Zoom or Microsoft Teams: w/c 25th April

 


Job Description and Person Specification: https://www.sicklecellsociety.org/wp-content/uploads/2022/03/Helpline-and-Information-Officer-J-D-PS-2022.pdf

Application Form: https://www.sicklecellsociety.org/wp-content/uploads/2022/03/SCS-Job-Application-Form-2022.docx